Data control

Request to delete your data

At AlwaysLocal, we understand the importance of data privacy and the rights of our users. We respect your choice to manage, and if necessary, delete the data you’ve entrusted with us.

How to Request the Deletion of Your Account or Data

1. Email Us

If you prefer, you can also send an email to our support team at ty@alwayslocal.net with the subject line “Deletion Request”. Please ensure you send the email from the address associated with your AlwaysLocal account to verify your identity.

2. Wait Period

Once your request has been received, we will process it within 72 hours. During this time, our team might reach out to you for further verification to ensure the security of your account.

Types of Data Deleted and Retention Period

Upon the successful processing of your deletion request, the requested data will be deleted immediately.

Data Retention

Backups

Your data may still exist in our backups for an additional 30 days. After this period, the data will be permanently erased from backups as well.

Logs & Analytics

Any anonymized data or usage statistics might be retained, but they will not be personally identifiable.

Additional Information

If you have any concerns or questions regarding the deletion process, please don’t hesitate to reach out to us. Our primary goal is to ensure you feel safe and in control of your data.